Nirvanae Privacy Policy (Featuring Marc AI)
1. Overview
At Nirvanae, your privacy is central to how we design our systems and services. This Privacy Policy outlines how we collect, use, share, and protect your personal and emotional data — especially as it relates to our AI-driven features powered by Marc AI.
2. What We Collect
When you use Nirvanae, we may collect:
Basic Account Information: Email, phone number, age, location Profile Data: Preferences, relationship goals, bio, photos Psychometric Data: Personality test answers, self-reflections, emotional tone Behavioral Data: Matches pursued, messages sent, interaction frequency Marc AI Inputs: Conversations with Marc, reflection responses, compatibility feedback Device Info: Device ID, operating system, IP address (used for analytics and moderation)3. How We Use Your Data
We use your information to:
Personalize your experience and match suggestionsGenerate AI-powered emotional insights, patterns, and reflectionsImprove the performance and accuracy of Marc AIEnable moderation, support, and trust and safety featuresFulfill subscription services and billingWe do not:
Sell your data to third partiesTrain third-party AI models with your dataTrack you across other applications or platforms4. AI Transparency & Your Control
Marc AI operates with emotional intelligence and cultural awareness. You will always know when:
An insight or suggestion comes from AIYour emotional patterns are being used to enhance your experienceA profile or message recommendation is based on your historical activityYou can:
View or delete your reflection history at any timeRevoke permission for Marc AI to analyze your emotional patternsTurn off personalized insights without deleting your profile5. Data Sharing
We only share your data:
With third-party processors (e.g., payment providers) as required for app functionalityWith law enforcement or regulators if legally requiredWith authorized therapists or match coaches — and only if you explicitly opt in6. Security
We apply strict technical and organizational measures to protect your data, including:
End-to-end encryption for in-app communicationAI moderation with human oversightRedaction of identifiers when processing emotional contentIn compliance with the 2025 Framework Convention on Artificial Intelligence, we:
Prioritize explainability of Marc AI decisionsAvoid bias in match suggestions and reflectionsOffer real-time user override for AI-generated outputs7. International Data Handling
If you are accessing Nirvanae from outside Nigeria, your data may be transferred to our servers hosted in the EU or other GDPR-compliant regions. By using the app, you consent to this transfer.
8. Data Retention
Emotional reflections and psychometric data are retained only while your account is active.You can delete your account and all related data at any time.Anonymous logs used for product improvement may be stored longer but cannot be traced back to individual users.9. Children
Nirvanae is intended for users 18+. We do not knowingly collect data from individuals under the age of consent.
11. Contact Us
Questions or concerns? Want to revoke consent? Email us at: support@nirvanae.com
Last Updated May 2025
